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2016-09-30 / WMD

Leanne Kassab

Executive Vice President of Customer Experience

CNB Bank

As executive vice president of customer experience, Kassab is passionate about providing an unmatched experience at every customer touchpoint for CNB Bank, the corporation’s principal subsidiary. She has developed and oversees the customer experience task force that encompasses seven committees aimed at providing consistent exceptional service to customers and associates of the bank.

Kassab began her marketing career with CNB in 1996. At that time, the corporation included 11 CNB Bank offices located in Clearfield, Centre, Elk and McKean counties. Since then, the Bank has grown to 42 offices in Pennsylvania and Ohio.

A native of Clearfield, Kassab graduated from Clearfield Area High School. She went on to receive her B.S. degree in business administration/marketing from Indiana University of Pennsylvania. She graduated with honors from the American Banker’s Association (ABA) School of Bank Marketing and Management at the University of Colorado. She also graduated with honors from the Pennsylvania Bankers Association Advanced School of Banking. Kassab has also been awarded the Certified Financial Marketing Professional (CFMP) designation from the Institute of Certified Bankers.

A member of the board of directors for the Clearfield Arts Studio Theatre (CAST), Kassab feels fortunate to reside in her hometown of Clearfield with her husband, Scott and daughter, Paige.

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